CU*Talk…Convenience at Your Fingertips!

KVCCU makes it possible for you to have direct access to your credit union accounts with just one phone call. CU*Talk, our computer voice response system, makes taking care of your credit union business faster, easier and safer!

Toll Free Number – 1(866)544-3831

Perform Numerous Transactions

  • Review account balances
  • Verify the date and amount of your transactions, including deposits, withdrawals, transfers and payments
  • Verify whether certain checks have cleared
  • Transfer funds between accounts
  • Make loan payments
  • Check current interest rates
  • Change your Personal Identification Number (PIN)
  • Obtain annual dividend and interest information

Step-by-Step Guide

  1. Using your touch-tone phone, call Toll Free 1 (866) 544-3831
  2. When asked, enter your member number. Then press the # key.
  3. Next, you will be prompted to enter your Personal Identification Number (PIN). Then press the # key. (Be careful-If you enter the PIN incorrectly three times, your PIN will be disabled. You must contact the credit union directly for reactivation.)
  4. First Time Users – The PIN for your account will be the last four digits of the primary member’s Social Security number. For security reasons, after you enter the system, you will be prompted to change your PIN.
  5. From this point on, CU*Talk will guide you through each step, depending on which transaction(s) you wish to complete.
  6. When you have finished your last transaction, simply hang up the phone.