We All Have to Do Our Part

Click Here – Notice To KVCCU Members Regarding New Debit Card Security Features

With identity theft on the rise we want to reiterate our policy regarding communicating with you via e-mails and phone.  

1. We won’t ever ask for sensitive information like your account number, full tax ID number, PIN, card number, etc.
2. We may ask you for the last four digits of your tax ID or card number to verify your identity, if you call us.
3. E-mails from KVCCU may have a link to our web site or another informational web site, but will never ask for sensitive information.

Tips to protect our members:

• Don’t respond to e-mails, text messages or telephone calls asking for personal identification or financial information
• E-mails and Internet pages created by scammers may look exactly like credit unions
• Learn more about phishing scam techniques at http://www.antiphishing.org/consumer_recs.html
• Take action immediately by alerting your credit union, placing fraud alerts on your credit files, and monitoring your account statements
• Report scams to the Federal Trade Commission by calling 1-877-IDTHEFT

To learn more about identity theft and protecting yourself review the steps below, then follow the CU Secure link above.

Financial fraud and identity theft can befall any of us, any time. Even if it doesn’t, it costs us all. It costs us in higher loan rates, lower dividend/interest rates, and higher prices.

So, practice safe finances:

• Keep passwords and PINs separate from the items they control (i.e. don’t keep your debit card PIN with your debit card).
• Shred mail and other documents with sensitive information on them before you throw them out (i.e. account numbers, credit and debit card numbers, Social Security Numbers).
• Don’t give sensitive information to anyone that calls you.
• When transmitting sensitive information over the internet…make sure it will be encrypted and you are sending it to a reputable company.